Technical Sales Representative

Job Summary:

Raven Hydronic Supply is the premier supplier of high-quality hot water, steam, and venting equipment across British Columbia and the Yukon. Our mission is to work with every community in BC & the Yukon to provide sustainable heating solutions for a low-carbon future by empowering Consultants, Mechanical Contractors, Processors, Industrial Manufacturers, and public companies with reliable equipment that fuels their growth and operational excellence.

At Raven Hydronic Supply, we set ourselves apart through industry-leading response times, products that support 24/7 operations, and fully integrated solutions designed for today’s demanding industrial and commercial sectors.

We are seeking a results-driven Technical Sales Representative to join our dynamic team. If you are passionate about providing best-in-class solutions and building strong client relationships, we invite you to bring your expertise to a fast-growing, customer-focused organization where your contributions will directly impact our continued success.

The ideal candidate will have: prior experience in HVAC or a related industry, a proven track record of exceeding performance goals, strong technical aptitude, a reliable vehicle for customer visits, and a strong alignment with Raven Supply’s Core Values:

Do what we say, Responsive, Easy to work with, Curious, and Take Initiative.

Core Responsibilities:

• Develop and manage a strong pipeline of sales opportunities within our target markets: industrial, process, manufacturing, commercial, district energy, healthcare, and institutional sectors.
• Build and maintain long-term relationships with Consultants, Mechanical Contractors, Owners/End Users, Commercial/Industrial Services, and Public Sector clients.
• Provide technical consultations, propose solutions, and prepare detailed quotations using Zoho CRM and QuickBooks.
• Deliver presentations and conduct product demonstrations to consultants and clients.
• Collaborate with internal engineering and service teams to deliver fully integrated solutions.
• Achieve or exceed the annual sales quota of $2,000,000.00
• Provide support and guidance to the estimating team, ensuring effective communication, collaboration, and performance management to maintain a positive and productive work environment.
• Ensure the Inside Sales Team meets or exceeds customer service expectations.
• Assist in setting short- and long-term goals for the department.

Non-Core Responsibilities

• Participate in industry events, trade shows, and technical seminars to promote brand visibility.
• Contribute feedback to marketing efforts to align campaigns with market needs.
• Provide market intelligence on competitive activities and emerging trends.
• Occasionally assist with technical training sessions for internal teams.
• Research products and recommend solutions from Raven’s exclusive product lines.
• Assist with providing customers accurate quotations as backup support when needed.

Day-to-Day Activities

• Identify and qualify new business opportunities.
• Manage and update activities in Zoho CRM.
• Attend site visits, technical meetings, and walkthroughs.
• Prepare technical documentation and liaise with suppliers and vendors.
• Negotiate contracts and manage the closing of deals.
• Coordinate order fulfillment with the operations team to ensure customer satisfaction.

How This Position Fits into the Organization

As a key member of the sales team, the Technical Sales Representative plays a crucial role in driving Raven Hydronic Supply’s growth and market share. You will be the bridge between our technical expertise and our customers’ needs, ensuring seamless integration of our high-performance products into their operations. Your success directly influences our reputation for rapid response, reliability, and comprehensive solutions.

Qualifications

Hard Skills

• Degree or diploma in Mechanical Engineering, Building Systems, or a related field (preferred but not required).
• 3+ years of technical sales experience, preferably in industrial or mechanical systems.
• Proficiency with Zoho CRM and QuickBooks, or similar platforms.
• Strong technical knowledge of hydronic heating, steam systems, and venting equipment.
• Valid Driver’s License, reliable vehicle, and willingness to travel within BC & the Yukon.

Soft Skills

• Strong interpersonal and communication skills.
• Highly organized with excellent time management abilities.
• Strong problem-solving and analytical thinking.
• Customer-centric attitude with a passion for service excellence.
• Self-motivated and resilient under pressure.

Salary and Benefits

Industry Standard Salary:

• Base Salary: $70,000 – $100,000 (depending on experience)
• Commissions: Uncapped commission structure, with realistic OTE (On Target Earnings) of $140,000 – $160,000 total annually (Base Salary + Potential commission earnings).

Benefits:

• Full health and dental coverage (Medical, Dental, Vision).
• Vehicle allowance of $500/ month or $6,000 per year.
• Company-provided phone & plan, which may also be used for personal use. (Approx $1,200.00 per year)
• Fit for Life Fund: $500/year for health and fitness-related activities or equipment.
• Raven Giving Fund: $250/year donated to a local non-profit of your choice.
• Training opportunities, including in-house and manufacturer facilities across North America.
• Paid time off (PTO) and holidays.
• Company events and team-building activities.
• Discounted or free food.
• Tuition reimbursement.

Why Join Us?

Join Raven Hydronic Supply and be a part of an industry-leading team that prioritizes rapid response, operational reliability, and customer-focused integrated solutions. Apply today and fuel your career growth with us!

Ready to Join Our Team?

If you’re looking for a career where you can grow to your full potential, we want to hear from you! Apply today by submitting your resume, and a 3-minute video (max) explaining why you’d be a great fit for this role.