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Raven Supply Takes on Chicago

Our team in front of the Weishaupt facility.

Recently, the Raven Supply team went to Chicago to learn more about the latest advances in burner technology.

Our trip to the Windy City gave us a chance to do some hands on training at the SSC Combustion for Siemens Controls and Weishaupt USA facilities. The four of us- Bennett Lee, Nc Sun, Merinda Widmer, and Linna Luu- spent time at each facility, touring and learning all we could about various new models on the market.

“The Weishaupt model installed inside the SCC Chicago office was very impressive,” recounts Bennett. “Seeing a red burner on a brochure versus feeling the substantial heft of the material and seeing light bounce off that shiny finish in person is worlds’ apart.”

“We even got the opportunity to ‘service’ the burner where we swung open the burner head hinge. It was very enlightening to see the ease of service and now I understand why service technicians love this aspect of the Weishaupt design,” he adds.

Merinda also appreciated the up close and personal experience that comes with visiting a facility in person.

“At SSC, we spent a lot of time just playing around with the demo machine. It taught me how to navigate the control system and troubleshoot,” she says. “David Lehrer was a fantastic instructor. We learnt A LOT in two days and got to ask question

Cutaway of ignition electrode assembly at Weishaupt USA.

after question!”

Nic was struck by the accuracy and ease of the newest burner technology to hit the marketplace.

“Siemens’ stepper motor actuators have redundant position feedback sensors, accurate to 0.1 degrees of rotation. Because there are 2 sensors, the actuators never require recalibration,” he enthuses.

In addition to our training, we spent some time enjoying the sights of Chicago, and even put in some time trying our luck at the lanes at the famous Pinstripes bowling alley.

“I was surprised by the number of bowling alleys in Chicago, and how up-scale they were!” continues Bennett. “It was fun hanging out with the team and having an upscale dining experience at a bowling alley. Almost placed #1 in the overall bowling score with a 2nd half run but unfortunately I couldn’t complete the comeback!”

Here at Raven Supply, we’re always doing our best to stay up to date on the latest and greatest in burner technology, so that we can bring you the best service possible. Stay tuned for more news on our next adventure!

Hops Company Gets Government Help

Raven recently supplied a Weishaupt WM-G 20 fully modulating linkage-less burner to BC Hop Company in Abbotsford which received $285,000 in funding from the federal and B.C.governments. The funding was provided through Growing Forward 2, a five-year $3-billion federal-provincial program to grow Canada’s agriculture sector.

The Weishaupt Burner from Germany will be installed on technology from Europe that will kiln dry the hops. Please see article from Business Vancouver Web Article.

Photos of the Hops Equipment taken by Raven Supplies Kimberley Waller who volunteered at this years BeerBQ Competition

 

Toronto Manufacturer Trip

Bennett, Nic, and Ashley went to Toronto for training this week at both the Weishaupt and De Dietrich offices. Raven has recently been appointed the Reps for BC and the Yukon for both product lines. They received in depth product training on Burners and Boilers, their operation and construction. They were very impressed by the high quality engineering and manufacturing of both product lines.